Tag: quality assurance

  • HPH403: From landlord to high-performance developer – with David Bradley-Bowles

    HPH403: From landlord to high-performance developer – with David Bradley-Bowles

    David Bradley-Bowles, Director and Consultant at Pure Spring Meadows, explains his shift from landlord and renovator of Victorian properties to developer of more than 40 new-build Passivhaus homes. He shares hard-won lessons on scaling up, financing sustainable projects, protecting quality on site, and hints as to where the future of high-performance housing might lie.

    Interview with David Bradley-Bowles

    Between 2004 and 2015, David renovated and let Victorian homes, but he grew tired of the endless problems that kept “coming out of the woodwork”. Rather than continuing to patch up ageing stock, he looked at the blueprint side of things — how to build good quality homes first time round that would last for the duration of his business. This eventually led him to Passivhaus.

    Start small to prove your concept before you scale

    David’s journey began with a two-home scheme in South Bradford, valued at less than half a million pounds, before moving on to a twenty-home development and then affordable homes with a community group. This deliberate progression was all proof of concept. Each step roughly doubled the value he was working with, and each step was necessary to convince investors and lenders that his team could deliver. Jumping straight to a large scheme would have exposed him to levels of financial risk and operational complexity he simply wasn’t equipped for. For anyone dipping a toe into development, the message is clear: build your track record incrementally, because every layer of scale brings its own barriers and demands a different set of skills.

    Quality is often lost on site

    David is blunt about where things go wrong: the corner-cutting tends to happen once subcontractors are appointed and come under pressure of programme and cost. Fabric-first design doesn’t fail on paper; it fails when remedial trips aren’t made, when the next phase of works progresses before the fabric is complete, and when nobody is on hand to catch the errors. Insulation can be managed through continuous inspection, photographs and calling people out repeatedly. Airtightness is harder still — a building can pass a test and then be compromised by the next trade that arrives on site. If you’re delivering a high-performance project, budget for rigorous quality assurance as a core activity, not an optional extra.

    You buy control of price by giving up control of quality

    This is one of the sharpest tensions in David’s story. Keep everything in-house — recruit your joiners, train your own team — and you retain control of quality, but you carry all the risk on day rates and hourly rates while your capital is tied up. Move to the conventional construction model, where a quantity surveyor packages up the trades, tenders them competitively and brings the costs down, and you gain control of price but lose control of who actually turns up. Worse, David found that entire subcontracting teams could change over mid-project with nobody telling him, and the new arrivals would be unaware of the attention to detail required.

    Set expectations and build relationships with the team

    When David moved into contracting himself, he learned to embed non-negotiables into the paperwork from the outset: clarity on what’s being built, which details will be insisted upon, that work will be inspected and recorded, and that underperforming teams will be called back. But he’s equally clear that the contractual piece only prevents disputes going anywhere — it doesn’t motivate anyone. The real work is building relationships, supporting subcontractors so they don’t make costly mistakes within their own teams, and making sure that when you do call them back to the agreed specification, it doesn’t come out of the blue. Values have to be trained down through a team at a pace at which it can absorb them, with those conversations happening daily on site rather than surfacing eight weeks in.

    The planning system is still getting to grips with Passivhaus

    High-performance design frequently clashes with planning conventions, as David discovered. His homes were oriented due south to optimise for solar access — until planners asked him to rotate them to sit perpendicular to the road. North elevations had deliberately small windows for thermal efficiency, triggering objections that there weren’t enough windows, until the planners actually counted them and found the same number, just smaller. His argument that the street scene is effectively a utility area — parking, bins, comings and goings — while the garden side deserves the aesthetic attention, takes time to land. The lesson is that you should build time into your programme for educating the people approving your application, and recognise that you’ll win some of these arguments and lose some. Developer-led design autonomy has limits.

    Passivhaus at scale is cheaper than you think — but time is the hidden cost

    David puts numbers on the common assumption that building sustainably costs a fortune. At scale, he says you can build a Passivhaus for between £1,600 and £2,000 per square metre, which is not that much more than a traditional build — and considerably less than self-builds, which typically run upward of £3,000 per square metre. The real cost creep comes from elsewhere: rework, interrupted programmes and call-backs, all while interest charges on your lending continue to mount. Time, not materials, is probably the biggest cost in construction. A scheme that runs smoothly, consistently and without interruptions is what protects your margin.

    One quiet year in the market can sink a build-to-sell developer

    Construction costs have risen around 40% since 2019, interest rates jumped in 2023, land remains scarce and expensive, and landowners often sit on land rather than sell at market value. Against that backdrop, build-to-sell margins are razor thin, and it only takes a slow market to tip a developer over — which is precisely what happened to David’s construction company, which went into administration at the end of a quiet 2025, compounded by high delivery costs on its scheme. The sobering takeaway for anyone eyeing development: model your downside as carefully as your upside. If land is expensive and everything else is a fixed price, “you’ve got nowhere to go.”

    People want these homes — but location is still the biggest driver

    Do buyers actually want high-performance homes? Yes, David says, but with a big caveat. When very few homes are built to this standard, buyers have to weigh the property against where they work, where their family lives, schools and commuter links — and location can trump quality for five practical reasons. Add the “Marmite” factor of unfamiliar design (timber frame, larch cladding, cement wood fibre board, rusted Corten steel, mono-pitch roof loaded with solar, no dormers or bays) and roughly half the market is put off at first glance. Yet David finds perceptions shift once people step inside, where south elevations flood the interiors with light despite social media chatter about the small north windows being “dark and dingy”. Familiarity breeds acceptance, so every unconventional scheme nudges the market along.

    Change will come from social housing and build-to-rent, not the private sector

    David is a strong believer that the industry changes through affordable housing, housing associations and government-led projects. These organisations measure different things — customer satisfaction, homelessness numbers, people housed — rather than a profit-and-loss statement, and they hold stock for decades, so they can afford to spend more than the bricks and mortar are worth. Build-to-rent models are similarly robust because completed homes go straight into occupancy rather than being exposed to market highs and lows. He contrasts the UK, where the big five housebuilders control 80% of output and squeeze subcontractors on price, with Germany, where SME builders make up 80% of the market. For that structural picture to change in the UK, government and local housing policy must do the driving.

    It’s difficult to scale community-led projects

    Schemes like LILAC in Leeds are, in David’s words, amazing — but they take a long time, and they remain niche. Community Land Trusts (such as RUSS in Lewisham) are typically driven by people without the necessary skills at the outset, without a scaling plan or a way to develop and share that skill set commercially. Their not-for-profit, charitable position makes it hard to attract investment, and each new project faces lender scrutiny and has to assemble its own delivery team, effectively starting from scratch. They’re valuable demonstrations of what’s possible, but if you’re hoping to influence mainstream housing, the bigger levers sit with social housing providers and the big housing associations, more of which now have in-house construction arms.

    Buy yourself more time than you think you need

    Asked what advice he’d give himself, David is unequivocal: give a project a lot more time than you think you need. With time, you can revisit engineering and designs, examine your exit routes, rework, and add in training — all without the pressure that causes quality to slip. Time is one of the biggest pressures in the industry, and it interacts dangerously with every other lesson in this episode, because delays inflate interest costs while rework inflates programme costs. Alongside time, David credits his resilience to accumulating experience across every role in the sector — from hands-on renovation and project management to planning, quantity surveying, contracts and financing — so that risks can be spotted early and mitigation planned. You don’t need to master every discipline yourself, but understanding where the cracks appear is what lets you prepare.

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  • HPH163 : How to create an effective basement – with Andrew McInulty

    HPH163 : How to create an effective basement – with Andrew McInulty

    Andrew McInulty from Ready Made Basements explains the main reasons people install basements. He also shares the challenges of building below ground and how they are best addressed.

    Interview with Andrew McInulty

    Andrew’s entire working life has been in the construction industry, from tradesman up to contracts management. His work has involved basements since 1975, and he understands how modern methods have helped reduce the problems previously associated with basement construction.

    Basements offer a way to gain consent for increased habitable space

    Planning mainly concerns itself with the impact of a structure on its surroundings above ground. Many factors will risk your planning application being rejected, such as: ridge heights, privacy issues, or building in green belt and areas of outstanding natural beauty.

    However, many planning departments take a much more liberal view of basements as the visual appearance of them has no impact; they don’t increase the height of buildings yet allow property owners to maximise the use of their plots.

    So with new builds, if you can only get planning permission for a bungalow, a basement will double the habitable space that’s available. However, an initial application for a new build may be rejected if you mention your basement, as the planners might say you don’t need all the space proposed above ground. Andrew suggests you first apply for the maximum footprint obtainable above ground, and then make a subsequent application for the basement.

     

    Building a watertight basement demands intricate detailing

    Basements became very common in Georgian and Victorian times when labour was cheap and the increase of urban populations meant space in cities became more valuable. After the First World War, basement building decreased as the population began to move out to outlying towns where land was plentiful. As basements became less common, so did the expertise required to design and build them. Andrew likes to help architects and structural engineers with proper detailing and waterproofing methods.

    In principle, basements of one or more storeys can be built anywhere and used for storage or habitable space. The method of construction depends on surrounding areas and boundaries. A proper interpretative ground investigation report is invaluable and will tell you:

    • Soil characteristics
    • Soil type
    • Plasticity levels
    • Ground bearing pressures (how much the ground will carry per square metre)
    • Level of ground water
    • Anticipated movement of soils (e.g. a clay soil will rise more than a sandy soil once the hole is dug)

    Using this report, structural engineers can then design the most economic structure to suit the ground conditions, detailing the junctions, the joints and where the structure sits on top.

    The severity of ground water level can impact on cost

    Ground water level is of course a major consideration for basement construction. Levels vary seasonally and geographically; in the southeast it’s not uncommon to find natural water levels only a metre or two below the ground.

    The art of basement construction includes preparing the ground and keeping the water at bay, so that once it’s backfilled and finished, you can walk around inside without giving a thought to the water that could be above your head height!

    Concrete is the best material for building basements

    Based on Andrew’s forty-plus years of experience, he believes concrete to be the most robust, reliable, consistent product for basement construction. The many reasons for choosing this material include:

    1. It has the minimum number of joints, which is required for working underground
    2. Concrete itself can be made watertight
    3. It’s the most enduring material
    4. If it does fail, it is totally and permanently repairable

    Even with waterproof concrete, vapour can be an issue. Either natural or mechanical ventilation is always necessary in order to prevent build up of moisture internally, as vapour can still be transmitted across the wall.

    Passive basements are possible but require specific insulation

    From the point of view of passive basement construction, Andrew says there are no additional technical requirements for the structure itself, just more insulation.

    Specifically, to bring the whole basement structure to Passivhaus standard, 250-300mm of insulation is required underneath the basement plus 200-250mm for the walls. Specialist extruded insulation is needed to take the load of the building, and is therefore more expensive.

    Quality workmanship is needed to realise the design

    Andrew says the most important thing in basement construction is quality control; it’s all about detail, supervision and the quality of workmanship. For example, the exact concrete mix is crucial and the spacing of the reinforcement needs to be precise to prevent cracking. Most defects are caused due to issues with workmanship, although design flaws can of course also lead to ingress of water.

    A guarantee is no guarantee!

    Andrew strongly advises clients to take professional legal advice regarding the small print of basement guarantees, commenting: “It’s a fact that many of the guarantees have a limited value”.

    One of the problems with guarantees offered by the contractor is they often rest on a particular product guaranteed by a supplier; however, the liability of the supplier only stretches to the cost of their material. Andrew adds: “There can be any number of contractors involved; there can be a long line of people who won’t accept responsibility for it”.

    Another issue is due to the recent surge in basement construction, which has resulted in many people in the industry not having the experience required. Hundreds of owners of basements constructed in the last ten years have pursued claims worth millions of pounds. These days, Andrew is aware of only one third-party warranty provider who will actually insure against the ingress of water.

    Building underground is more expensive but adds value

    The additional costs of building underground include more excavation, ensuring safety and the price of concrete. However, the basement gives you a habitable space as well a foundation for the house above. So the cost of foundations for a conventional house should really be deducted from the overall cost of the basement. This means the basement actually offers excellent value for money.

    Find out more

    Ready Made Basements

    Transcript

    Download a transcript of the interview with Andrew McInulty.

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  • HPH052 : Identifying Construction Defects by Using Thermal Imaging Cameras – with Lisa Ann Pasquale from Six Cylinder Limited

    HPH052 : Identifying Construction Defects by Using Thermal Imaging Cameras – with Lisa Ann Pasquale from Six Cylinder Limited

    Lisa Ann Pasquale from Six Cylinder Limited explains what thermal imaging is and how it can be used in quality assuring the construction of low energy buildings.

    Lisa-Ann-Pasquale-photo

     

    Interview with Lisa Ann Pasquale

    Lisa Ann Pasquale is an architect by training but after several years supervising construction works in Boston, USA, she took a masters in building physics from the Architectural Association.

    With practical experience under her belt she frequently found herself shooting holes in her professor’s theories about perfect construction! It was at this point he suggested that she might be suited to becoming a post occupancy building performance evaluator and that’s exactly what she did.

    Lisa now runs Six Cylinder Limited.

     

    Thermal Imaging Allows Us to See Differences in Temperature

    While part of the electromagnetic spectrum is visible to the human eye (visible radiation – light) there is a lot more that we do not see.

    Thermal imaging allows us to look at infrared radiation, which is a slightly different wavelength, and deals with the heat of objects.

    If you point a thermal imaging camera at your hob when you’ve just cooked a meal, you’ll see it glowing red. Likewise if you open your fridge it’ll be black or blue. So it allows us to see differences in thermal temperatures.

     

    When it Comes to Buildings, Thermal Imaging Helps Identify Anomalies

    Thermal anomalies are significant differences in temperature which wouldn’t normally be expected.

    For example, you would expect a wall to have a fairly consistent temperature from top to bottom and thus it would be the same colour on the thermal image.

    This image below shows air infiltration where some sealing tape was accidentally missed around a door and window. This caused large amounts of cold air (the black patches) to flow into the room, through the interior wooden wall cladding. This was noticed using thermal imaging in the later stages of construction and corrected by the builder before the building was handed over to the client.

    Cold-Air-Infiltration

     

    Rainscreens Can Mask the Defects

    In certain situations it may be difficult to get meaningful thermal images.

    Rainscreens, which are often cladding that is a certain distance away from the rest of the building fabric, make it very difficult to see if there’s a problem (from the outside). However, the defect would still show up on the interior pictures.

    This is one of the reasons why thermal imaging should be carried out on interior surfaces as well as exterior surfaces.

     

    Depending on the Project, Thermal Imaging is Useful at Different Times

    Ahead of a retrofit it makes a lot of sense to carry out a thermal imaging survey. This is because you want to be certain you know what is going on and that you’re not about to insulate damp building fabric.

    In a new build, thermal imaging is unlikely to take place until the heating system is commissioned.

     

    Most Defects During Construction are Accidental

    Lisa says it’s relatively rare that a building defect is down to blatant negligence on the part of a contractor. More often than not a tradesperson has forgotten to do something and just needs to go back and fix it.

    An example of this might be an electrician who scoops out some insulation to install a socket and then just slaps a plate over it without putting some insulation back. Therefore a cold spot would show up on the thermal image.

     

    Poor Design Can Lead to More Significant Issues

    Detailing is very important to get right. If it’s not done correctly, heat can be conducted directly from inside to outside. This also increases the risk of condensation (where warm, moist air will come into contact with a colder surface).

     

    Beware of the ‘Drive-by’ Survey!

    When it comes to organising a thermal imaging survey Lisa says: “It’s not a particularly well-established practice. It’s not super common to do it. It’s becoming more common which is really positive.”

    Even people who are certified to do this as a service may not be a good choice. This is because they are not invested in the process and are just there to take a few snaps. You want someone who takes the time to understand what’s going on and looks for specific details that might be an issue.

     

    The Right Conditions are Necessary to Achieve a Meaningful Survey

    The weather conditions need to be right to conduct a thermal imaging survey. They are mostly done in winter and on overcast days. If the sun is out it will heat up the external walls and if it’s rainy or windy there will also be issues.

    Doing it at night or early in the morning can be an option, too, because this is about the infrared spectrum and not the visible light spectrum.

     

    At Least a 10-Degree Temperature Differential is Necessary

    The temperature inside needs to be at least 10 degrees hotter than outside and this is achieved by artificially boosting the temperatures by running the heating system for a few hours.

    Before the photos are taken the radiators are allowed to cool (so they don’t show up in the pictures!).

     

    The Images Must be Calibrated Properly

    It’s important to make sure that the camera is calibrated for the emissivity of the material that’s being measured.

    While bricks, woods and concretes are all in a similar range other materials, such as zinc, are not. Therefore you’ll get a false reading unless the camera is re-calibrated.

     

    Thermal Imaging Provides a Quality Assurance Process

    Lisa tells a story of how she spotted a serious building defect when just messing about with a thermal imaging camera on-site at a children’s centre.

    After hearing about it the contractor quickly realised that a sloppy tradesperson had slapped up some trim and cladding without putting in any sealing tape around the windows and doors, etc.

    The issue was quickly fixed. If it hadn’t been remedied the client would probably have ended up with mould, condensation and rot on the inside of building.

     

    Interpreting Images Requires Expertise

    Thermal imaging is a great tool but it’s important not to overestimate what it can do.

    These photos will be no good without a person who can interpret what is going on from the image and suggest the best course of action.

    The example below shows the outside of a building on a cold morning (pre-dawn). The bright red/yellow colour indicates that heat is escaping the building via a detail around a large beam. This is creating a thermal bridge at the top of a glazed curtain wall, allowing heat to move from the inside of the building to outside.”

    Exterior-heat-loss

     

    Ask Your Architect a Few Questions about Thermal Imaging

    If you are building a low energy house then thermal imaging should form part of the quality assurance process.

    So when you are hiring an architect, it is worth seeing if they are familiar with it.

    Lisa says: “If this is something that is completely foreign to an architect I would be a little bit hesitant about working with them to design a low energy building.”

    Report

    A sample report

    Certain Information Should be Included in a Report

    • The day and time that photos were taken
    • The emissivity of the target surface
    • The approximate distance that the camera was looking. Ideally all images should be taken at right-angles to what’s being photographed (so that the whole image is at the same distance from the lens), but that is not always possible with building details.
    • The building plan or relevant detail is often helpful to have alongside the images so that you can orient the images or see which detail caused an issue.
    • The reports should have a covering page noting the time/day of the survey, the site weather conditions (wet, snow, overcast sky, sunny,wind speeds, etc) and the conditions for the previous 4-6 hours and matching visual and thermal images, amongst other details.

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    Transcript

    Download a transcript of the interview with Lisa Ann Pasquale.

     

    Our Question for the Comments Section

    How has thermal imaging helped your project?

     

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