"We thought we'd complied with absolutely every parameter that the planning officer had suggested, but it still didn't get approval."
"The original design we submitted was turned down. A neighbouring listed building meant we were limited in what we could put on the plot."
"After 12 months of dialogue with the planning office, 6 months of design and engineering, we submitted our plans. They got rejected, which was gutting. We thought we had done everything by the book."